Frequently Asked Questions

Synap MentiQ is a blockchain-based data integrity and verification platform that enables enterprises to ensure immutable, tamper-proof records. Our platform combines cryptographic hashing with distributed ledger technology to provide transparent, verifiable data validation across your entire organization.

When you submit data to Synap MentiQ, our system:

• Creates a cryptographic hash of your data
• Commits the hash to a blockchain network
• Records a timestamp and verification proof
• Makes the record immutable and tamper-evident

Any future verification reveals if data has been modified.

Our platform serves multiple industries including:

• Financial Services: Transaction verification and audit trails
• Healthcare: Patient records and HIPAA compliance
• Legal: Document authentication and evidence integrity
• Supply Chain: Product provenance tracking
• Enterprise: Critical data protection

We support major blockchain networks including Ethereum, Hyperledger Fabric, Polkadot, and other enterprise-grade networks. You can choose the network that best fits your regulatory requirements and performance needs. Multi-chain support is available on our Professional and Enterprise plans.

Your actual data never goes on the blockchain. Instead, we store only cryptographic hashes on the public ledger. Your original data remains in your secure infrastructure. The blockchain only records proof that the data existed and hasn't been modified. This provides verification without compromising privacy.

Integration is straightforward with our REST and GraphQL APIs. Our typical integration timeline includes:

• Week 1-2: Initial setup and API key generation
• Week 2-3: Development and testing in sandbox
• Week 3-4: Production deployment and monitoring

Our technical team provides onboarding support throughout the process.

Security is our top priority. We implement:

• Military-grade encryption (AES-256)
• TLS 1.3 for all data transmission
• Regular security audits and penetration testing
• ISO 27001 compliance
• DDoS protection and rate limiting

Yes. Synap MentiQ is fully compliant with GDPR, HIPAA, SOC 2 Type II, and other major regulatory frameworks. Our architecture ensures:

• Data residency in specified regions
• Encryption of data at rest and in transit
• Right to deletion and data portability
• Comprehensive audit logging

We offer three main tiers:

• Starter: $999/month - up to 1M records
• Professional: $4,999/month - up to 100M records
• Enterprise: Custom pricing - unlimited records

All plans include 24/7 monitoring, regular backups, and access to our support team.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the beginning of your next billing cycle. If you upgrade, you'll have access to additional features immediately. Our billing team will handle any pro-rata adjustments automatically.

No hidden fees. Our pricing is transparent and all-inclusive. The only additional costs are optional professional services such as custom development, advanced training, or white-label solutions. These are quoted separately based on your specific needs.