Terms of Service

1. Acceptance of Terms

By accessing and using the Synap MentiQ website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Service Description

Synap MentiQ provides blockchain-based data integrity and verification services, including:

• Data verification through distributed ledger technology
• Cryptographic hashing and validation
• Blockchain ledger explorer tools
• Audit trail management and reporting
• Integration APIs and developer tools

3. User Eligibility

You must be at least 18 years old and a legal entity or authorized representative of a legal entity to use our services. You represent and warrant that:

• You have the authority to enter into this agreement
• All information you provide is accurate and current
• You will comply with all applicable laws and regulations

4. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account. You agree to:

• Provide accurate and complete information during registration
• Notify us immediately of unauthorized access
• Maintain strong passwords and security practices
• Not share your account with third parties

5. Acceptable Use Policy

You agree not to use our services for:

• Illegal activities or fraud
• Harassment, abuse, or threats
• Transmitting malware or harmful code
• Violating intellectual property rights
• Unauthorized access or system interference
• Circumventing security measures
• Creating false or misleading data
• Violating sanctions or export control laws

6. Intellectual Property Rights

All content on our website and platform, including text, graphics, logos, and software, is the property of Synap MentiQ or its content suppliers and is protected by international copyright laws.

You retain ownership of data you submit. However, you grant us a license to process, store, and display your data for service delivery purposes.

7. Service Limitations

Our services are provided "as is" without warranties. We:

• Do not guarantee uninterrupted or error-free service
• May perform maintenance and updates with notice
• Do not warrant cryptocurrency or blockchain network functionality
• May modify or discontinue features

8. Limitation of Liability

To the maximum extent permitted by law, Synap MentiQ shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of revenue, profits, or data
• Business interruption or downtime

Our total liability shall not exceed the amount you paid for the service in the preceding 12 months.

9. Payment and Billing

When using our paid services:

• You authorize us to charge your payment method
• You agree to provide accurate billing information
• Billing cycles are specified in your plan
• Cancellation takes effect at the end of the current billing cycle
• No refunds are provided for partial billing periods

10. Suspension and Termination

We may suspend or terminate your account if you:

• Violate these terms of service
• Engage in illegal activities
• Repeatedly violate our policies
• Fail to pay outstanding balances

Termination is effective immediately unless we provide written notice otherwise.

11. Data Ownership and Usage

You retain all rights to data you submit to our platform. We:

• Will not sell or share your data with third parties
• Use encryption and security measures to protect your data
• Comply with applicable data protection laws
• May use anonymized, aggregated data for service improvement

12. Blockchain and Cryptocurrency Disclaimers

Users acknowledge that:

• Blockchain networks are decentralized and may be unpredictable
• Cryptocurrency markets are volatile
• Network congestion may affect transaction times
• We do not control blockchain networks or miners
• Blockchain transactions are irreversible

13. Indemnification

You agree to indemnify and hold harmless Synap MentiQ from any claims, damages, or expenses arising from:

• Your violation of these terms
• Your use of the services
• Your data or submissions
• Your infringement of third-party rights

14. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting. Continued use of our services constitutes acceptance of modified terms. We recommend reviewing these terms periodically.

15. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of Vietnam, without regard to conflicts of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ho Chi Minh City, Vietnam.

16. Dispute Resolution

Before pursuing legal action, we encourage resolution through:

• Good faith negotiation
• Mediation by a neutral third party
• Arbitration if mediation fails

17. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms of Service, along with our Privacy Policy and any other agreements, constitute the entire agreement between you and Synap MentiQ regarding the services.

19. Contact for Legal Notices

For legal notices or inquiries regarding these terms, please contact:

Synap MentiQ Legal Team
Email: legal@synap-mentiq.com
Mail: Ho Chi Minh City, Vietnam
Phone: +84 (123) 456-789